Privacy Policy

Protecting Your Information - Effective Date: 20.10.2025

We are dedicated to safeguarding the privacy of your information. Whenever you visit our website, submit a service request, or interact with us in any other way, we collect, use, disclose, and protect your personal information in accordance with the terms of this privacy policy. You consent to the collection and use of information in accordance with this policy by utilizing our services.

Information We Collect

To deliver and enhance our services, we gather a variety of data, such as:

  • Personal Data: We may collect personal information, such as your name, email address, phone number, and address, when you submit a service request, fill out a form, or contact us.
  • Technical Information: In order to enhance the functionality and performance of our website, we automatically collect data regarding your device, browser, IP address, and other technical information.
  • Usage Data: We gather information regarding your website usage, including the pages you visit, the duration of your visits, and other statistical data.

How We Use Your Information

We employ the data we gather for a number of reasons:

  • By leveraging the information you provide, we can improve the overall client experience, offer and enhance our plumbing and heating services, and better meet your needs.
  • Contact: We may utilize the information you have provided to inform you about services, news, and special offers that may be of interest to you.
  • Analytics and Enhancements: Utilizing technical and usage data, we can more effectively evaluate the performance of our website, resolve issues, and enhance our online presence.

Sharing of Information

We don't sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: We may engage in partnerships with external organizations that manage our operations, such as website hosting or payment processing. These businesses are obligated to safeguard your information and are granted access solely for the purpose of fulfilling these obligations.
  • Legal Compliance: We may disclose your information if required by law or to protect the safety, property, or rights of our business, staff, or clients.

Data Security

In order to protect the personal information you provide to us from unauthorized access, disclosure, or alteration, we implement the necessary measures. We are unable to provide a 100% guarantee of security, as no data transmission over the internet is entirely secure.

Your Rights and Choices

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to legal requirements.
  • Opt-Out: Unsubscribe from marketing communications at any time by following the unsubscribe link in our emails.

To exercise any of these rights, please contact us.

Cookies and Tracking Technologies

Our website may implement cookies and other tracking technologies to enhance your browsing experience. Cookies are small files that are stored on your device. They assist us in gaining a more comprehensive understanding of user behavior and improving the functionality of our website. You have the ability to disable cookies in your browser's settings; however, this may result in some of our website's features being less functional.

Links to Other Websites

Our website may contain hyperlinks to external websites. We recommend that you examine the privacy policies of these websites, as we are not responsible for their privacy practices.

Changes to This Privacy Policy

Occasionally, we may modify our privacy statement. The revised date of implementation will be indicated on this page in conjunction with any modifications. We recommend that you periodically review this policy for any modifications.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Contact Information